Mission statement
Our mission is to provide a “Best in class” service to our clients, with a focus on small points of difference. Achieving results and customer satisfaction are equal in importance. We want to demonstrate that property and people are “Our thing”.
Our Vision
Our vision is to be the regions top performing real estate office Specialising in residential property sales and rentals. Our company will look to dominate our market and excel in every facet of its operations, these include client satisfaction, best in class operating systems, team development and profitability.
About the Professionals
PRO-PEOPLE.
PRO-SUPPORT.
PRO-RESULTS.
Professionals is the real estate group that our customers and members trust to deliver the best services and support.
In 1976, we set a new benchmark in service and ever since, we’ve been empowering our members with the training and support necessary to maintain it.
This professional development means our people stay ahead of the game. After all, the more knowledgeable and experienced our people are, the better the outcomes for our customers.
Key to this is our local offices’ independence. It’s by taking full ownership of their clients’ individual needs, that they deliver at every stage with integrity and enthusiasm.
Our business model imparts a sense of brand ownership too, resulting in strong member retention, satisfaction and positive and vibrant workplaces.
Our leadership team and Board takes a steady hands-on approach, finding advantage in industry opportunities and challenges.
Yet we know that in any market, it’s the resourcefulness of our member offices that continue to drive our success. By better supporting them, we empower them to better support their customers.